Privacy policy

1.INTRODUCTION

This privacy notice provides you with details of how we collect and process your personal data through your use of our site wwwyoungandcooper.com

By providing us with your data, you warrant to us that you are over 13 years of age. Young & Cooper  (trading as ‘Danielle Young Marketing’ and ‘Lara Cooper Marketing’) are the data controllers and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice)

Contact Details

Our full details are:

Full name of legal entity:

Danielle Young trading as ‘Danielle Young Marketing’

Lara Cooper trading as ‘Lara Cooper Marketing’

Email address: Danielle@youngandcooper.com Lara@youngandcooper.com. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us.

2. WHAT DATA DO WE COLLECT ABOUT YOU, FOR WHAT PURPOSE AND ON WHAT GROUND WE PROCESS IT

  • Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data about you:

  • Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

  • User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

  • Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

  • Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions such as competitions, prize draws and free give-aways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

  • We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).Sensitive DataWe do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.We require your explicit consent for processing sensitive data, so when you submit your details, we will send you a further communication asking for you to confirm your consent to this processing. Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For further information please email lara@youngandcooper.com In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.We may process your personal data without your knowledge or consent where this is required or permitted by law.

    3. HOW WE COLLECT YOUR PERSONAL DATAWe may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails.We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

    4. MARKETING COMMUNICATIONSOur lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.We would only ever share your personal data with any third party for their own marketing purposes if we had received your express consent to do so.You can ask us or third parties to stop sending you marketing messages at any time by emailing us at lara@youngandcooper.com media at any time.If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

    5. DISCLOSURES OF YOUR PERSONAL DATAWe may have to share your personal data with the parties set out below:

  • Service providers who provide IT and system administration services.

  • Professional advisers including lawyers, bankers, auditors and insurers

  • Government bodies that require us to report processing activities.

  • Social media scheduling tool apps/sites in order to fulfill our contractual obligations with you.

    We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

    6. INTERNATIONAL TRANSFERSCountries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.Many of our third parties service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:

  • We will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data by; or

  • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or

  • If we use US-based providers that are part of EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

    7. DATA SECURITYWe have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation.We also allow access to your personal data only to those employees and partners who have a business need to know such data. They will only process your personal data on our instructions and they must keep it confidential.We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.

    8. DATA RETENTIONWe will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers. In some circumstances we may anonymise your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

    9. YOUR LEGAL RIGHTSUnder data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent. You can see more about these rights at:https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/If you wish to exercise any of the rights set out above, please email us at Lara@youngandcooper.com  You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.We may also contact you to ask you for further information in relation to your request to speed up our response.We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.

    10. THIRD-PARTY LINKS  This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

    11. COOKIES  You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Terms & Conditions

Please read these terms carefully before entering the giveaway. 

Entering the giveaway constitutes an acceptance of these terms and conditions. 

The promoter of this Giveaway is YOUNG & COOPER. 

The giveaway is open to any resident of the United Kingdom and please note that the photo shoot must take place at Attic Room studio is based in Bury St Edmunds either on 18th or 25th April 2024.  Winner is to arrange and pay for transport to and from the studio.

Automated or bulk entries from third parties will be disqualified. 

We reserve the right to exclude serial giveaway entrants who have entered more than 4 giveaways in the last month.

There is no entry fee and no purchase necessary to enter this giveaway. 

The giveaway opens on (7am Wednesday 20th March 2024) and closes (Midnight Thursday 28th March 2024)

Entrants can enter at any point between these dates. 

To enter the giveaway on Instagram, entrants will need to like the Wednesday 20th March 2024 post on @youngandcooper Instagram page, comment by tagging a friend and follow @youngandcooper and @emmaratcliffestudio on Instagram.  

Entrants can enter the giveaway as many times as long as they like, comment (with a different tag) and follow.  

The winners will be selected via a sweepstake and selected randomly.

The winners will be selected at random from the list of entrants. 

Names will be entered into a spreadsheet and numbered and random numbers will be selected.

The winners will be notified by direct message and announced on a story post within 48 hours of the closing date. 

If the winners cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. 

The prizes for winning the giveaway will be a bespoke Young & Cooper social media (Instagram) audit (value £300) and a Shine branding shoot with Emma Ratcliffe (value £325).

The Prizes are as stated and they cannot be sold or exchanged for cash, goods or other services. 

The Prize is not transferable and must be accepted by the winner.

This giveaway is in no way affiliated, sponsored or endorsed with Instagram.

Young & Cooper reserve the right to use the voice, image, photograph, name and likeness of the winners for publicity and in advertising, marketing or promotional material without additional compensation or prior notice to the winners. 

In entering the giveaway, all participants consent to such use of their voice, image, photograph, name and likeness. 

Copyright of any material produced as part of the giveaway is owned by Young & Cooper  and/or its content suppliers. 

Unauthorised use of the material produced as part of this competition, including reproduction, storage, modification, distribution or publication without the prior written consent of Young & Cooper or, where applicable, the respective giveaway entrant is prohibited. 

Where you are able to submit any contribution to this giveaway you agree, by submitting your contribution, to grant Young & Cooper a perpetual, royalty-free, non-exclusive, sub-licenseable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution. 

If you do not want to grant Young & Cooper the rights set out above, please do not submit your contribution to Young & Cooper. 

By submitting your contribution to Young & Cooper you warrant that your contribution is your own original work and that you have the right to make it available to Young & Cooper for any or all of the purposes specified above. 

Furthermore, you warrant your contribution is not defamatory, does not infringe any law, you indemnify Young & Cooper against all legal fees, damages and other expenses that may be incurred by Young & Cooper as a result of your breach of the above warranty and waive any moral rights in your contribution for the purposes of its submission to and publication on the Site and the purposes specified above. 

You consent to your first name, photograph and social media handles about you being disclosed on Young & Cooper digital channels or other media if you win any Prizes under the giveaway.  

Any personal data relating to participants will be used solely in accordance with UK data regulations and will not be disclosed to a third party without the entrant’s prior consent. To find out more about what data we hold and how we process data please read our privacy policy.

By entering the giveaway, you agree that Young & Cooper may contact you in relation to the giveaway. 

This promotion is in no way sponsored, endorsed or administered by, or associated with, platform Instagram or any other social network 

Young & Cooper does not accept liability for any damages whatsoever, including, without limitation, indirect or consequential damages, loss of profits, or any damages whatsoever arising out of, or in connection with the giveaway. 

Except in the case of death or personal injury arising from its negligence, or in respect of fraud, and so far as is permitted by law, Young & Cooper and its associated companies and agents and distributors exclude responsibility and all liabilities, whether direct or indirect, arising from: any postponement or cancellation of the giveaway; any changes to, supply of or use of the Prize; and

any act or default of any supplier, which are beyond Young & Cooper’s reasonable control. 

Young & Cooper does not accept responsibility for any liability arising from technical incompatibility, problems relating to the internet, or technical difficulties of any kind and no responsibility can be accepted for entries not received for whatever reason. 

Young & Cooper shall not be liable, whether in tort, contract, misrepresentation or otherwise for loss of profits, loss of anticipated savings, loss of goods, loss of use, loss or corruption of data or information, or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.

You agree to indemnify Young & Cooper against all liabilities, claims and expenses that may arise from any breach of your agreement with Young & Cooper. 

We reserve the right to change the giveaway rules and these Terms and Conditions from time to time. If we do so, we will always have the most up to date terms and conditions on the Website and in the case of a discrepancy between these terms and conditions and those on the Website, the Website terms and conditions will apply. 

These Terms and Conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.